PRIVACY POLICY

1. Who We Are

RingFlip LLC ("RingFlip," "we," "us," or "our") is a Pennsylvania limited liability company operating at 3411 Peach St STE 238, Erie, PA 16508. We operate the website RingFlip.com and provide electronics buyback services. You can contact us at hello@ringflip.com or (814) 273-6459.

2. Information We Collect

We collect information you voluntarily provide when using our services, including:

• Name, email address, and ZIP code (provided when accepting a quote)
• Device information you disclose (GPU, CPU, RAM, storage specifications)
• Communication records (emails and texts you send us)
• Payment information (collected at payout time; we do not store bank account or card numbers)

We also collect limited technical information automatically, including your browser type, device type, pages visited, and referring website. This is standard website analytics data.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your buyback transaction
• Contact you about your quote, shipment, or payout
• Notify you when a product category reopens (if you opted in)
• Comply with legal obligations
• Improve our website and services

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

4. How We Share Your Information

We may share your information with:

• Shipping providers (FedEx, UPS) to arrange package pickup and delivery
• Payment processors (Zelle, Venmo, PayPal) to issue your payout
• Service providers who help us operate our website (such as Netlify for hosting and form handling)
• Law enforcement if required by law or in cases of suspected fraud or theft

These parties are only given the information necessary to perform their function and are not authorized to use it for other purposes.

5. Cookies and Tracking

Our website may use basic cookies or similar technologies to remember your preferences and improve site performance. We do not use third-party advertising cookies or cross-site tracking at this time. If we add advertising services (such as Google Ads or Meta Ads) in the future, we will update this policy accordingly.

6. Data Retention

We retain transaction records (including your name, email, device specs, and payout amount) for a minimum of 7 years to comply with tax and business record requirements. Email and text communication records are retained for a minimum of 2 years.

7. Your Rights

You may contact us at hello@ringflip.com to:

• Request a copy of the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of marketing communications

8. Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or loss. Our website uses SSL encryption. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

9. Children

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our site after changes constitutes acceptance of the revised policy.

11. Contact

Questions about this Privacy Policy? Contact us at:
RingFlip LLC
3411 Peach St STE 238, Erie, PA 16508
hello@ringflip.com
(814) 273-6459